Please ask your questions here (not in email) – we promise to respond here, no such promise with email. This is a benefit of membership. Here’s info on how to post to this Q&A Forum.
You must be logged in as a Premium Member to Ask the Geeks a question. All are welcome to freely browse the Forums.
A Google account comes with 15Gigabytes of free storage. This storage is used by Gmail, Google Drive, and Google Photos. But, if you let Google Photos compress your pictures slightly in what’s called “High Quality” size, you get unlimited storage space for your photos.
So, why is your account saying that you’re storage space is full? This video shows you how to find out exactly what is using your Google storage allotment.
To watch it, click on the Tutorial Videos menu above, then Quick Tip videos. You can watch it in the playlist by clicking on the 3-line menu in the upper left and finding #8, or by clicking the link that lets you download the videos.
If you find that Google Photos is using up space that it shouldn’t – then you can watch QT #9 to learn how to recover that storage space.