Please ask your questions here (not in email) – we promise to respond here, no such promise with email. This is a benefit of membership. Here’s info on how to post to this Q&A Forum.
You must be logged in as a Premium Member to Ask the Geeks a question. All are welcome to freely browse the Forums.

10:25 pm

October 16, 2010

I have a Pixel 3aXL I am having 2 lots of probs. first being when I scroll down the photos I can only bring up photos till October. Then second being when I go to albums I get a couple of odd ones they want me to see and I get into select an album. I have a samsung tablet and all good there.
Very fustrating when I want to show someone a photo, a bit embarassing as well.
Do you think it is a phone problem. I love the phone and will be sorry if that is so.
Loving your seminars even though I have to watch the replays, thank you for your help
Regards Gail
Gail,
Something is wrong.
When you open Google Photos you should be on the “Photos” tab which is ALL your photos with the most recent on top and you can scroll down thru the years. On mine, I start with today and I can scroll back to my earliest photos in 1990.
If I want to look at albums, I tap on the Library tab and the albums are at the bottom. I have my choice as to how they are sorted – most recent on top, or alphabetical by album name.
Watch this video and see if your phone looks like the video
You also might want to make sure your Google Photos is up to date. See this video
Let me know if any of this helps.
1 Guest(s)
