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Smart Switch Samsung Verizon
July 3, 2022
9:05 am
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James
Mt. Pleasant (Chs), SC
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Good Morning. Y’all! 

Beautiful Day in the Hood!;)  Hope you’re both doing well!!

82 in Apr: Recently had Spine Ops 6& 7 – beating Granny’s 103 is getting tougher & tougher – ‘Drs Bury Their Mistakes’!!;))

[Image Can Not Be Found] not sure this worked!

Samsung/Verizon² ‘Help’ No Help!!

DYK trnsfrg from old phone to new is now DIY!?

Anyway – had a prob w old phone – touched something & screens reversed!  Letters still L to R but margins & icons now on right! 

Screenshot @ top shows the rev’d Time & % but can barely make out because covered by something that looks like the Stock Exchange Ticker!!

Afeared of tfrg any probs to new phone!!

Verizon¹ ‘HELP’ Instructions:  Tfr using Smartswitch – no problem – exc they say do Factory Reset!!  FR erases everything – there won’t be anything to tfr!  Right!?

When I questioned this, they then said tfr old phone info to PC!  Then zip – Stopped – assuming you’d do the reverse to new phone!  Would screen prob still be there!?  No Answer!!

Previously, during all this, they mentioned deleting Google & Samsung to avoid damaging them, I guess!  They never fully explain procedure & what next step might be!!

S9 is only 2 or 3 yrs old but info says device is full – when you look at the recap (I’ve removed everything, pics, etc to SD exc programs) it has min amt in storage!  “Hidden Stuff”, they say!!

Speaking of SD – I ‘unmounted’ (but still in there, lost key) – will it be OK thru this ordeal!?

Appreciate whatever suggestions you might offer! 

Traded S9 $800cr for S22 or S22+ $800 – but upgraded to S22 Ultra $1200 – will pay diff.  Because of camera diff.  So, extra $400 should warrant a little more hand-on assistance!!

I told someone that it’s amazing what all Covid has affected!  Price to machine my old MGs engine almost doubled & took 2 years!!  Toss-Up which one’s gonna go 1st – me or the car!!;)

Apologies for length!  BOR asks that you be Pithy – when writing him – told him “Don’t Mess w/ Old Ppl”!!  Most of us don’t know what that means!!

Thx!

All The Best & God Bless!!

jim,¹rcs!

 

² IDNKnow Samsung is proprietary w Verizon!  Other provider’s have it – along w other mfrs – not a problem w them!

 

[Image Can Not Be Found]

Thanks!

Bon Chance!!
Jim, 1RCS

July 5, 2022
10:19 am
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MrsGeek
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Hi Jim,

I’m going thru your message to see if there’s some way I can help – meanwhile I don’t see any screenshots. If they are on your computer, you can add them to a message here using the “Upload Attachments” button below the message. If they’re in Google Photos, you can share with link and then just paste the link here.

When you say you got help from Samsung/Verizon – were you able to go to a store and have a real person to help? I’ve found the Samsung desk inside of BestBuy stores to be staffed by knowledgeable/helpful people.

If you still have the old phone, I’d see if I could fix the display issue. I’ve never heard of the problem you describe “Letters still L to R but margins & icons now on right!” but I know that some strange results come from settings in the Accessibility section. Just check and see if anything there is on. Settings, Accessibility – and look thru everything, especially Visibility enhancements, Interaction and dexterity, and Advanced. Nothing should be on.

As for your SD card, it should be fine, but I’d still take it out to be sure. You say you lost the “key” – if you’re referring to the SD tray removal tool that sticks in the little hole, any paper clip will do – just unbend it so you have a straight stick to use.

Smart Switch is really pretty amazing – just put the old phone next to the new one, tap buttons when prompted and everything is transferred to the new phone. I understand your hesitation of transferring the screen problem though. I doubt that it will, but I can’t promise – which is why I suggest figuring that one out on the old phone first.

Send screenshots if you can, then get back to me with current situation.

July 7, 2022
10:18 am
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MrsGeek
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Hi Jim,

I see your screenshot in the email. I’ve never seen anything like that – the overlay portion looks like a report of X/Y coordinates. Do the numbers change as you touch the screen in different spots? Can you think of any app that you recently installed that could have any such readout? Then I also see that the time is on the right (when it should be on the left) and the battery percent is on the left (when it should be on the right) I’m really stumped.

One thing to try is just to “kick” the home screen settings to see if that redraws it. For example, change your wallpaper (Settings, Wallpaper and style) or change the Home screen layout (Settings, Home screen, Layout) or change the Theme.

Just grasping at straws here. 

I’d try to find a knowledgeable Samsung person to look at it. -BestBuy usually has a Samsung desk.

July 7, 2022
6:51 pm
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James
Mt. Pleasant (Chs), SC
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Yeah, it flipped everything but the letters – they just went to a right margin.  Really screws you up trying to start new paragraphs, etc.!

The numbers absolutely change as you touch stuff, especially on the home screen, they change as you drag your finger across.

 
Best Buy, great idea, wasn’t aware they were even there!  Verizon store here fairly useless – I told you everything is pretty much do-it-yourself, after they’ve sold you the new units.  Impossible to get waited on – they are so busy – everything’s by appt!  They must’ve taken their commissions away – they’re not overly helpful as in the past – even to the point I’ve seen the avoid people!

There’s a smaller one just a few blocks away – I’ve heard some folks say they are still customer friendly – not much is after Covid!

Glad you mentioned Best Buy, I’ll go by there tomorrow & let them have a look.  Glad I haven’t tried to tfr anything, yet!;O)

Thx again!  Will give you an update on how it turns out!!

 

jim, 1rcs!

Thanks!

Bon Chance!!
Jim, 1RCS

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