Sharing iPhone plan|Smartphone / Tablet Forum|Forums: Ask the Geeks!|GeeksOnTour.COM

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Sharing iPhone plan
October 7, 2021
6:18 pm
Barbara Eaton
Forum Posts: 48
Member Since:
August 16, 2012
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Apologies if this is the incorrect place for this inquiry.

My Mother and I share a phone plan through AT&T. We both have different phone numbers of course. Is there a way to separate her calls from mine? Her text messages from mine? And vice versa?

What is really disturbing to me is the “Medical ID”. I have mine on my phone(medications, etc). I have entered all of her information under “Medical ID” on her phone, but my info comes up on her phone. That’s not a good thing! Emergency responders would be treating her with my profile! I have updated her phone several times with her profile, but then it switches back to me.

Is there a fix for this? I hope so…please help. Thanks in advance.

October 8, 2021
2:39 pm
Forum Posts: 3401
Member Since:
July 2, 2010
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Yikes! I’m not sure what’s going on, but I will tell you that it probably has nothing to do with your sharing a plan thru AT&T. iPhones are identified by the AppleID that is associated with the phone. You need to check to see if your AppleID has been entered into her phone settings. 

  • Open the phone’s settings
  • At the top, you should see a name and, if you tap there, under the name you will see an email address – that is the AppleID associated with the phone. 
  • On your phone, you should see your appleID and on your mother’s it should be hers.

If that’s the problem, here’s an article that goes into more detail and tells you how to fix it.

Let me know what you find. 

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