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2:34 pm
August 25, 2022
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I’ve got a MESS. I have a smartphone, tablet, and Windows 10 computer. They all show different amounts of storage used, different photos, to a point,. I would like for them all to be the same.
Also I have exceeded the 15 GBS allocated by Google. One device shows 11 of 15, and another one shows 22 of 15, strange at best. My smartphone is the one that shows 22 of 15. I cannot figure out how to determine what is taking up all my space by type of file, or exactly what is being backed up. Can you help me with that?
I am confused. I feel like I need a tutorial that will explain the storage usage by Google drive and my Google One and the advantages.
4:08 pm
July 2, 2010
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Hello Richard,
When you say, “they all show different amounts of storage used” – where are you looking for that info? It should be here: https://one.google.com/storage Then, when you check that out on each device, be sure you are signed in with the same account. The avatar in the upper right is the account button.
When you go to https://one.google.com/storage, you should see a breakdown of what is using up your storage, something like this:
(click to enlarge) Notice that there is a storage number for Google Drive, Gmail, and Google Photos.
So, there is no separate storage for Google Drive. Google One (one.google.com) is where your storage is and they give you 15GB to be shared by Drive, Gmail, and Photos. If your smartphone shows different numbers than your computer, you’re likely using different accounts.
If you want, we could jump on a zoom call sometime to take a look at it. I’m in England right now, flying back to the states on Friday. Let me know if you’re interested and I’ll email you to find a time.
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