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A couple of weeks ago, I got a system update message on my old Nexus 7 tablet.
Cool, I thought. Android 5 Lollipop!
So, I went ahead. I was plugged in and had a good Internet connection. Everything seemed fine. Then I got an “error” message. The update failed. No explanation. When the unit rebooted, it looked like it was going to start, but just showed the color swirl forever.
I did what I always do. Google it. I found I was not the first to get this message or have this problem. Misery loves company, and I had plenty of both. Understandable solutions were in short supply, though.
I learned there is a safe mode or “fastboot” mode on the Nexus. You hold the power button and the down-volume button until a screen comes up that says Start. The volume button works to select between recovery mode, restart bootloader, or start. Recovery mode sounded good to me, but dumped me on a screen that said No command. I had a bricked Nexus 7. Bummer.
I tried several websites with obscure directions requiring eye of newt, toe of frog, and various incantations to no avail. I downloaded several files and unzipped them. I ran some utilities, but nothing made any sense to me.
I gave up and moved on to other things for a while.
Today the weather was unfit for anything, so I figured I would take another stab at it. Persistence pays.
I found a Nexus Root Toolkit online that sounded good. Here is the LINK. The website said the tool could do everything I needed and more. What did I have to lose? I downloaded the toolkit and let it run. It came up with several screens with instructions that actually made sense. Better yet, after going through the process, I now have a working tablet! The steps involved are different depending on what problem you need fixed or what upgrades you want to do.
I don’t think I did anything wrong when I first decided to upgrade the tablet. Sometimes these things just happen. Thankfully, there are people who can help, if you just know how to ask.
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