Grey box with exclamation point Galaxy s7 gallery | Smartphone / Tablet Forum | Forums: Ask the Geeks!

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Grey box with exclamation point Galaxy s7 gallery
December 28, 2021
8:10 pm
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Andrea
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December 19, 2021
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Hi I’m just finally learning Google photos in a methodical way thanks to your site and Manual. I’ve noticed on my Galaxy S7 smartphone when I go to the gallery app… that I see …from time to time… gray boxes instead of pictures with exclamation points Inside.. when I go to view the information I get a -1 by -1 resolution… so I don’t know if that’s corruption or some other type of thing that happening like maybe when I take pictures to deposit checks in my bank account that is leaving this ghost space holder.

Any idea.. I searched exclamation point and did not come up with anything.

December 29, 2021
7:50 pm
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MrsGeek
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July 2, 2010
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It sounds like some kind of corruption to me. Have you tried rebooting the phone? Power down and restart. You might also check to see how much free space is available on your phone. Check that in Settings and look for Storage.

Let me know.

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