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Gmail stopping on Tab A
December 17, 2019
9:05 pm
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Ellen Nash
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January 16, 2019
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Cant get into Gmail on my Tab A.

Keeps  showing-

Gmail has stopped.

Restart app.

Send feedback….

When I go to restart  app

It says Close  app

Send feedback.

Any suggestions?

Thanks, Ellen

December 18, 2019
3:36 pm
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MrsGeek
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July 2, 2010
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Have you tried clearing cache and data?

That means

  • Settings
  • Apps / Application Manager
  • Find Gmail and tap it
  • Storage: Tap on Clear Cache – also on Clear data (since gmail is cloud-based this will not delete any of your emails, they will come back to the phone when you restart Gmail.)
  • Restart the device
  • Re-open Gmail

Did that help?

December 18, 2019
5:12 pm
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Ellen Nash
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January 16, 2019
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Unfortunately  NO.😵.

You dont want me to do a factory  reset do you?

December 19, 2019
2:02 pm
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MrsGeek
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Forum Posts: 2995
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July 2, 2010
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No – there’s one more thing to try before factory reset. That is to Disable Gmail – Settings, Apps/App manager, Gmail, Tap on Disable and approve the disable. Now restart your phone, then re-enable gmail following the same steps.

and …

keep your fingers crossed.

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