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9:05 pm
January 16, 2019
Offline
Cant get into Gmail on my Tab A.
Keeps showing-
Gmail has stopped.
Restart app.
Send feedback….
When I go to restart app
It says Close app
Send feedback.
Any suggestions?
Thanks, Ellen
3:36 pm
July 2, 2010
Offline
Have you tried clearing cache and data?
That means
- Settings
- Apps / Application Manager
- Find Gmail and tap it
- Storage: Tap on Clear Cache – also on Clear data (since gmail is cloud-based this will not delete any of your emails, they will come back to the phone when you restart Gmail.)
- Restart the device
- Re-open Gmail
Did that help?
5:12 pm
January 16, 2019
Offline
Unfortunately NO.😵.
You dont want me to do a factory reset do you?
2:02 pm
July 2, 2010
Offline
No – there’s one more thing to try before factory reset. That is to Disable Gmail – Settings, Apps/App manager, Gmail, Tap on Disable and approve the disable. Now restart your phone, then re-enable gmail following the same steps.
and …
keep your fingers crossed.
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