Calls go straight to voicemail, even when audio is at correct volume | Smartphone / Tablet Forum | Forums: Ask the Geeks!

Please ask your questions here (not in email) – we promise to respond here, no such promise with email. This is a benefit of membership. Here’s info  on how to post to this Q&A Forum.

You must be logged in as a Premium Member to Ask the Geeks a question. All are welcome to freely browse the Forums.

Lost password?
Advanced Search
Forum Scope


Forum Options

Minimum search word length is 3 characters - maximum search word length is 84 characters
Calls go straight to voicemail, even when audio is at correct volume
October 29, 2015
12:45 pm
yvonne riggs

This is the best site ever.  

Samsung Galaxy S 4 :  Incoming phone calls do not always ring, sometimes go straight to voicemail, even though

audio level is correct.   I’m about ready to switch to Apple if I can’t find a solution.


Thank you for all the help.


October 29, 2015
3:38 pm
Forum Posts: 2965
Member Since:
July 2, 2010
sp_UserOfflineSmall Offline

This is the best site ever.


Calls going straight to voicemail happens occasionally to me as well. Usually I find that I had the volume off – either intentionally or unintentionally – but not always.  Be sure to check your volume by having someone call you when you’re looking at your phone – ringer volume can be set independently of other sounds.

When I know it’s not a volume issue, I think it must be a period of low or no phone signal. If it happens consistently, you need to call your cell company and report it – you may learn that you’re not the only one. 

You’re not alone … here’s a thread in and Android forum that may help.

Forum Timezone: America/New_York
Most Users Ever Online: 301
Currently Online:
Guest(s) 27
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Roxie Marston: 118
Barbara Dalderis: 108
Bob Brown: 96
David Cross: 89
guppy1: 81
Member Stats:
Guest Posters: 402
Members: 1179
Moderators: 1
Admins: 4
Forum Stats:
Groups: 3
Forums: 19
Topics: 2158
Posts: 7155
Newest Members:
Leslie Flanders, Joseph Hendrickson, Linda Friedman, Mary Baughman, kristen sakati, Rik Klein
Moderators: Jim Guld: 0
Administrators: MrGeek: 428, MrsGeek: 2965, Craig Biles: 0, David Carr: 1