Calls go straight to voicemail, even when audio is at correct volume | Smartphone / Tablet Forum | Forums: Ask the Geeks!

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Calls go straight to voicemail, even when audio is at correct volume
October 29, 2015
12:45 pm
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yvonne riggs
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This is the best site ever.  

Samsung Galaxy S 4 :  Incoming phone calls do not always ring, sometimes go straight to voicemail, even though

audio level is correct.   I’m about ready to switch to Apple if I can’t find a solution.

 

Thank you for all the help.

Yvonne

October 29, 2015
3:38 pm
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MrsGeek
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Forum Posts: 2821
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July 2, 2010
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This is the best site ever.

THANKS!

Calls going straight to voicemail happens occasionally to me as well. Usually I find that I had the volume off – either intentionally or unintentionally – but not always.  Be sure to check your volume by having someone call you when you’re looking at your phone – ringer volume can be set independently of other sounds.

When I know it’s not a volume issue, I think it must be a period of low or no phone signal. If it happens consistently, you need to call your cell company and report it – you may learn that you’re not the only one. 

You’re not alone … here’s a thread in and Android forum that may help.

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