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Backup and sync stopped
April 27, 2017
8:41 pm
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Steve Vaughn
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Trying to backup Google Photos on my iPad but the backup and sync widow stops with the little circle going around and 26 left to go and nothing happens. What should I do? I have tried turning backup off and on several times but that doesn’t help. 

April 27, 2017
9:08 pm
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MrsGeek
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Have you tried force-quitting the app and restarting it?

What I mean is to double-press the home button until you see the multi-tasking view of all recent apps. Swipe the Google Photos app off the screen. Now when you open Google Photos it will start fresh.  This usually makes it restart backup, but not always. Let me know.

April 27, 2017
9:38 pm
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Steve Vaughn
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Well, I don’t know why but after I posted this message and went back to the app it started working. I know I’ve been in and out of the app several times but now it worked. ??

April 27, 2017
9:55 pm
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MrsGeek
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Sometimes “ours is not to reason why …” !!

It could be a combination of things including internet connections.

April 27, 2017
10:15 pm
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MrGeek
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The Google saw you were consulting Mrs. Geek on this matter and was intimidated into working. Wink 

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April 27, 2017
10:30 pm
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Steve Vaughn
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Ok, a couple of off topic questions. Will my albums created on the iPad transfer over to Google photos on my Surface? Also Picasa picked up photos that I didn’t even know I had. One batch of 1000 that I need to cull?  Are these going to stay in Picasa and not end up somewhere I didn’t want them? Thanks, Steve 

May 2, 2017
9:02 am
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MrsGeek
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Will my albums created on the iPad transfer over to Google photos on my Surface?

Yes, as long as you copy the entire folders of photos over to your surface. I have a video of going from Windows to Mac, if you just reverse the process it really does work the same. Watch this video all the way to the end, there’s a lot of good info here:

One thing that could make a difference is if your photos are coming from an iPhoto library. iPhoto doesn’t let go of the pictures easily, you’ll need to do one extra step first to export out of iPhoto. Here’s a photo which may explain: 358.Moving from iPhoto to Picasa for Mac

Picasa picked up photos that I didn’t even know I had. One batch of 1000 that I need to cull?

Picasa picks up pictures from folders that are being watched. My guess is that you have a folder of pictures that came from some other program. If you can discover the folder that those 1,000 pictures are stored in, you can UNwatch that folder and they disappear from Picasa. If you click the little i button in the lower right, that opens up the Info panel on the right side. Click on a picture and info about that picture appears in the info panel. The first piece of info is it’s location – that’s the folder where it is stored. I expect you will see the same folder for all those unknown photos. Then, to UNwatch that photo, watch this video: 233.Folder Manager

Hope that helps

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