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October 3, 2019
9:52 am
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Sue Hepler
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January 18, 2019
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The little gray icon with white dots is supposed to show all apps.  I’ve had it forever and it worked fine until recently.  Now it appears empty like it can’t see all my apps.

Then I went to Don’s phone for reference.  He didn’t have the app so I downloaded it with the same results.  It doesn’t see any of the apps on his phone either.

We both have Samsung new phones.  Whats up??  How can we get that icon to see all our apps?

 

When I touch the icon I just get a blank screen.Screenshot_20191003-064935_One-UI-Home.jpgImage Enlarger

October 3, 2019
12:01 pm
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MrsGeek
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July 2, 2010
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Hello Sue,

Have you tried swiping up from the bottom? The all apps icon went away for me when I first got my Samsung Note 10, the new way of getting to all apps on Android is to be on a home screen, then swipe up from anywhere on that screen.

Not sure what app you’re referring to that you installed on Don’s phone. The all apps button used to be a part of Android, it’s not any more. I’m on Android 9 – don’t know when it went away.

October 6, 2019
8:24 am
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Sue Hepler
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Duh………….yes, scrolling up does work to find all apps.  Don has them spread out onto about 10 pages so when he scrolled up he only saw a few on a page…not realizing there were more pages.  All is well now.  Thanks again.  You get another gold star.Smile

October 6, 2019
3:11 pm
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MrsGeek
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I’m glad you figured it out. 

It sounds like Don may have been working with his “All Apps” as if it were home screens. There are settings which control this.  On the All Apps screen, tap the 3-dots at upper right and you’ll see Sort: I put mine to alphabetical so all apps are in order. I think the default is custom, where you can move apps around however you want. Even when you choose Alphabetical, you can group apps together into folders. So I have all my Google apps in one folder, all microsoft apps in another, all graphics and video apps in another, etc.

There is also settings to give you just one screen – home screens – that have all apps. OR Home screen and All apps.

Keep on playing! What does this button do?

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