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Help with my premium membership
December 7, 2018
11:27 am
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Barbara Dalderis
Northern CA
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September 20, 2010
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Good morning,

I know I have a premium membership, and it used to be automatically updated each year.  Now my membership says it will not be automatically updated.  Can you fix that.  It is fine with me to be automatically updated.  

Thanks,

Barbara

December 27, 2018
12:36 pm
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MrGeek
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November 3, 2009
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Barb,

Good to hear from you. 

I see where your automatic payment profile was canceled 4/1/18, the same day of your last recorded payment.

We cannot reinstate a canceled payment profile. It needs to be done by you with a PayPal account or credit/debit card.

The number I have for PayPal support is 1-888-221-1161.

Let us know. Worst case, you can create a new payment profile. Your membership will not be affected.

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