Please ask your questions here (not in email) – we promise to respond here, no such promise with email. This is a benefit of membership. Here’s info on how to post to this Q&A Forum.
You must be logged in as a Premium Member to Ask the Geeks a question. All are welcome to freely browse the Forums.
December 27, 2015
OK, I can’t get it to work properly – just reinstalls when I try to open it – and shows nothing in any folders! Yet, says I have 30gb of GMail stuff – no pics. Purchased add’l space (100gb/$19+tx), small price to pay to shut it up, at least temporarily!!;)
1st. How do I see what this 30gb consists of?
2nd. Is it just a copy of what’s in my GMail?
3rd. Only advantage I see is if I want to coordinate a bunch of stuff from Docs, Pics, etc., it’s all there – from anywhere in the whole wide world!! Right!? Haven’t needed anything like that, yet! Baby Steps!! I can always get it back if I evolve that far, right!?
4th. If I uninstall Google Drive (same as My Drive, right!?) my GMail stuff will still be in my InBox, etc!?
5th. Will do the GMail housecleaning you recommend – after I can quit groveling in this GD(rive) quagmire of ineptitude!!
Appreciate your patience – I’m only 1 and that’s about done me in!
Can’t imagine how you do what you do for all the others poor souls out there like me!! Small comfort knowing that I’m not the only one!!;)
DnC in ChsSC
Jim, google Drive is the umbrella that Gmail and Google Photos come under. You are alloted 15GB of storage for all of them. The way to see what your 30GB is go to Drive.Google.com and find the Storage indicator down on the left sidebar. It will say 30GB of 100 used (or something like that) when you hove over that, you’ll see the breakdown among Drive, Mail, and Photos.
Here’s the video: What is using your Google Storage?
There is no more Google Drive software on your computer – therefore you can’t uninstall it. To see the contents of your Google Drive, go to the web: drive.google.com The new software for the computer is Backup and Sync. Google has combined Drive and Google Photos. We are in a transition time right now – NOT a good time to be trying to figure it out!