freeing space on smartphones | Hello and General Learning Questions | Forums: Ask the Geeks!

Please ask your questions here (not in email) – we promise to respond here, no such promise with email. This is a benefit of membership. Here’s info  on how to post to this Q&A Forum.

You must be logged in as a Premium Member to Ask the Geeks a question. All are welcome to freely browse the Forums.

Avatar
Lost password?
Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
sp_TopicIcon
freeing space on smartphones
April 4, 2017
10:08 pm
Avatar
Hans Schmid
Member
Members
Forum Posts: 35
Member Since:
September 1, 2014
sp_UserOfflineSmall Offline

I just revisited your video on freeing space on smartphones and tablets. I checked my Google photos and have some 6000 photos that are already backed up and could be deleted to free space. I follow the procedure and Google photos tell me that I could delete 6807 photos. However when I click on the button nothing happens. Is this number too large to delete in one swoop. How can I select smaller portions to delete? Any other solution? Thank you

April 6, 2017
12:12 pm
Avatar
MrsGeek
Admin
Forum Posts: 2811
Member Since:
July 2, 2010
sp_UserOfflineSmall Offline

Hans,

I don’t really know why it won’t delete using the Free Up Space command, but you have a good thought that it is just choking on the quantity. 

First, I want to be sure that they are indeed backed up. I never delete photos from my phone until I see them using a computer, going to photos.google.com and logging in with my google account.

Check it out … if they are indeed all there, then you can manually delete groups at a time from the phone

  1. Select a group
  2. click the 3-dot menu, delete device originals (or device copy)
  3. DO NOT USE THE TRASHCAN – that deletes the photos from everywhere

If you don’t see a “delete device copy” message, that probably means that you have selected some photos that weren’t taken with that device and aren’t stored there. Make sure to just select photos that are actually on the device.

AFter deleting some manually, try the Free Up Space command again.

Let me know.

April 6, 2017
12:23 pm
Avatar
MrsGeek
Admin
Forum Posts: 2811
Member Since:
July 2, 2010
sp_UserOfflineSmall Offline

I just thought of another possibility … does your phone use an SD card to store the photos? If so, Google Photos can have a problem deleting them – but you can use the Gallery to delete them, IF you’re sure they’ve been backed up by checking photos.google.com on a computer.

April 6, 2017
11:30 pm
Avatar
Hans Schmid
Member
Members
Forum Posts: 35
Member Since:
September 1, 2014
sp_UserOfflineSmall Offline

Thank you, Mrs. Geek. Eventually it actually did work although the icon never indicated that any action was in progress.

You made some good points. Although I only wanted to delete photos in Google Photos it looks as it would also delete those pictures in iOS Photos. My 6000 pix are now in the recently deleted album. Before I hit the delete button I will restore them and make sure I have a good backup either in Google Photos or on an external drive.

How can I backup just my photos to an external drive without all the other non-photo files. Can I use TimeMachine?

And one more question: Amazon now offers 20GB free storage to Prime Members. Worth checking out?

Thanks,

Hans

April 11, 2017
5:32 pm
Avatar
MrsGeek
Admin
Forum Posts: 2811
Member Since:
July 2, 2010
sp_UserOfflineSmall Offline

Hans,

Apple’s iCloud photo library and Google Photos do not play together. If you use GP’s Free Up Space command, it will indeed free up space by removing photos from the device. iCloud Photo Library’s purpose is to keep all photos on all devices – in sync. If it is deleted from one place, it will delete from all – iCloud included. Here’s my diagram of the difference between Google and Apple photo cloud storage: (click the image to enlarge)

icloud-vs-GP-concept.JPGImage Enlarger

 

If all your photos have made it to your Mac in the Photos app, you can back that up to a hard drive with instructions like I found here.

As for Amazon Photos – it’s actually quite nice. I think it is a worthy choice for a secondary backup. I also like OneDrive.

sp_PlupAttachments Attachments
August 30, 2017
7:55 pm
Avatar
RaginCajunScot
Mt. Pleasant (Chs), SC
Member
Members
Forum Posts: 66
Member Since:
December 27, 2015
sp_UserOfflineSmall Offline

Ol’ D&C (dazed & confused), here!

In discussions above, it is mentioned several times about being sure you have your photos backed up in Google Photos.

Previous comments from other forums it has been said that GPs is not a backup – but a copy!

Today, I get this from ‘Cloud’, “Remove 1926 items?  these photos & videos have already been safely backed up to your Google Photos Library at the quality you’ve selected.  You’ll still be able to view them there at any time.

Cancel   Remove (1926)”

I have no idea what 1926 pics they’re talking about or whether they’ve been ‘really’ backed up, to my PC!

I need a drink!!;))

jim Confused  

Thanks!

Bon Chance!!
Jim, 1RCS

August 31, 2017
10:36 am
Avatar
MrsGeek
Admin
Forum Posts: 2811
Member Since:
July 2, 2010
sp_UserOfflineSmall Offline

That sure looks like the message from Google Photos after you click the Free Up Space command. I don’t know where you’re seeing ‘Cloud’

In any case, yes, this is how you free up space on your phone. If you look at my other response (copied below), it’s step #2: delete from phone. Those 1926 photos are the ones that are still on your phone AND they’ve been uploaded to your Google Photos account. When you use the Free Up Space command it deletes them from the phone while leaving the cloud copy in Google Photos.

  1. Gather all photos (from all devices past and present) to your Google Photos account
  2. For photos taken with smartphone, I also backup to OneDrive, then delete from phone. Now, I have my pictures in Google Photos, my phone space is freed up, but I also have the photos in OneDrive just in case anything happens to my Google Photos
  3. I do all work with my photos using Google Photos, explore, edit, create animations, movies, etc.
  4. My best photos go into an album for each month.
  5. I download those albums to my computer, so I have my best photos, edited, on my computer – preferably an external hardrive. Picasa can access those photos if I want.
Forum Timezone: America/New_York
Most Users Ever Online: 93
Currently Online:
24
Guest(s)
Currently Browsing this Page:
1 Guest(s)
Top Posters:
THOMAS J PARKS: 150
Roxie Marston: 118
Barbara Dalderis: 103
Bob Brown: 96
David Cross: 89
guppy1: 75
Member Stats:
Guest Posters: 402
Members: 1065
Moderators: 1
Admins: 4
Forum Stats:
Groups: 3
Forums: 19
Topics: 2047
Posts: 6814
Newest Members:
Barbara Sargeant, Timothy Clark, Judy Reel, Liz Milford, MaryJane Navarro, Joanne ODonnell
Moderators: Jim Guld: 0
Administrators: MrGeek: 424, MrsGeek: 2811, Craig Biles: 0, David Carr: 1