Forgot your Password? | Hello and General Learning Questions | Forums: Ask the Geeks!

Please ask your questions here (not in email) – we promise to respond here, no such promise with email. This is a benefit of membership. Here’s info  on how to post to this Q&A Forum.

You must be logged in as a Premium Member to Ask the Geeks a question. All are welcome to freely browse the Forums.

Avatar
Lost password?
Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
sp_TopicIcon
Forgot your Password?
August 19, 2010
10:56 am
Avatar
MrsGeek
Admin
Forum Posts: 3199
Member Since:
July 2, 2010
sp_UserOfflineSmall Offline

Passwords

I’m sure you realize that it is very important to write down your username and password and keep it handy. But, if you should lose it, here is how to reset it:

  • Right below the login form is a link that reads “Lost Your Password?”  You will need to enter either your username, or your email address associated with your membership.
  • This system is secure, it won’t email your existing password. 

1. click the ‘Forgot Password’ link on the login form, and fill in your username *or* email

2. Check your email for “RE: Your Geeks on Tour membership login info“, it will include a ‘reset password’ link and click on it

3. On the reset password form enter a new password … twice

4. Login with your new password!!

If all else fails, you can contact us via email.

September 11, 2010
6:40 pm
Avatar
S Allan Wilson
Member
Members

Teachers
Forum Posts: 65
Member Since:
August 5, 2010
sp_UserOfflineSmall Offline

One of the features of the previous password retrieval was a feature that included your membership expiry date.  I just tried the link from above and the email still include the details of my membership expiry date (July 2011, no need to worry yet).  Would it be possible to include the membership expiry on our membership profile?

 

Thanks.

 

Al

September 12, 2010
4:43 pm
Avatar
MrsGeek
Admin
Forum Posts: 3199
Member Since:
July 2, 2010
sp_UserOfflineSmall Offline

Hey Al,

You found one of the reasons we almost didn't go with this system … we have a lot less control over registration information.  We can see the date you registered as a Basic member, and we can set a basic membership to expire after one year.  That's it.  There is no 'Expiry Date' per se in this system.  Eventually, this will be an OK system, you just look at your 'Date Joined' and add a year to see your Expiry date.  But, for all our existing members, your 'Date Joined is Aug 5 – because that's when we did the migration.  As the year goes by, we will be manually 'expiring' those migrated memberships. 

The link to the old database is still active, so you can see what your expiration date is there.  Yours is July 20, 2011.

April 15, 2011
4:52 pm
Avatar
MrsGeek
Admin
Forum Posts: 3199
Member Since:
July 2, 2010
sp_UserOfflineSmall Offline

Good News!!  Wordpress (the platform for this website) has simplified the password reset process.  It used to be a confusing, 2 email, procedure.  Now it's much better:

1. click the 'Forgot Password' link on the login form, and fill in your username *or* email

2. Check your email for “RE: Your Geeks on Tour membership login info“, it will include a 'reset password' link and click on it

3. On the reset password form enter a new password … twice

4. Login with your new password!!

Forum Timezone: America/New_York
Most Users Ever Online: 301
Currently Online:
Guest(s) 12
Currently Browsing this Page:
1 Guest(s)
Top Posters:
THOMAS J PARKS: 163
Roxie Marston: 118
Barbara Dalderis: 108
Bob Brown: 96
David Cross: 89
guppy1: 82
Member Stats:
Guest Posters: 402
Members: 1331
Moderators: 1
Admins: 4
Forum Stats:
Groups: 3
Forums: 19
Topics: 2334
Posts: 7702
Newest Members:
Elaine Lopez, Janice Core, MARSHALL SHERMAN, Theresa Savaria, Terri Hanson
Moderators: Jim: 0
Administrators: MrGeek: 450, MrsGeek: 3199, Craig Biles: 0, David Carr: 1