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Data usage on Canadian border
August 3, 2021
10:36 pm
Brenda Benedict
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May 2, 2021
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I will be at a Michigan State Park that sits on Lake Superior in Michigan’s Upper Peninsula next week. Because we are near the Canadian border, our cell phones pick up the Canadian cell towers even though we are in Michigan.  I’ve tried to get clarification to our cell provider (Xfinity which uses Verizon towers) but can’t seem to contact the right people.  We will be charged because of the Canadian towers. 

Do you have any info on how to handle this problem while traveling.  I frequently go to Michigan’s Upper Peninsula near Sault Ste. Marie, Michigan which is on the border to Canada.  

August 4, 2021
11:30 am
Forum Posts: 3284
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July 2, 2010
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You should be able to turn off “Roaming” in your phone’s cellular settings to prevent using the Canadian towers. I’m surprised that no one at the cell company would mention that though.

the way to check your Roaming setting:

iPhone: Settings, Cellular, Cellular data options, Roaming off

Android: Settings, Connections, Mobile Networks, Data Roaming Access, Deny

I hope that helps

August 5, 2021
9:29 am
Brenda Benedict
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Forum Posts: 2
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May 2, 2021
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Thank you.  BTW, I discovered your site through Dotto’s webinar.  I immediately became a member because of your great content.  I am an online teacher (retired from the classroom) and I recognize good teaching!

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