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1:40 pm
June 21, 2014
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When re-boooting my W10 HP desktop I get this blue screen on close down
It restarts OK but also has a problem when I right click on desktop the screen goes black for a few seconds and then returns to desktop
I was trying to re-order (sort) the icons on the desktop
Any ideas?
Peter
4:43 pm
November 3, 2009
Offline
A BSOD (Blue Screen Of Death) usually means a misbehaving program or driver is not releasing system resources when it closes. Shutting the computer down sounds like the trigger in your case.
Updates to the system are a common cause and are usually fixed in later updates as they are reported.
Check on HP’s website for updates for your model computer.
The right-click on the desktop not working could be a glitch in your mouse driver or display driver. I would look in the Device Manager to see if there is anything obviously wrong there as a first step.
It’s probably nothing to worry about as long as the computer seems to be running properly and the blue screen only happens on shut-down. If you get a BSOD during normal operation, then you need to take action.
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