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Blue Screen - Operations are in progress
February 1, 2019
1:40 pm
Peter Sonksen
Forum Posts: 5
Member Since:
June 21, 2014
sp_UserOfflineSmall Offline

When re-boooting my W10 HP desktop I get this blue screen on close down

It restarts OK but also has a problem when I right click on desktop the screen goes black for a few seconds and then returns to desktop

I was trying to re-order (sort) the icons on the desktop


Any ideas?



February 2, 2019
4:43 pm
Forum Posts: 456
Member Since:
November 3, 2009
sp_UserOfflineSmall Offline

A BSOD (Blue Screen Of Death) usually means a misbehaving program or driver is not releasing system resources when it closes. Shutting the computer down sounds like the trigger in your case. 

Updates to the system are a common cause and are usually fixed in later updates as they are reported.

Check on HP’s website for updates for your model computer.

The right-click on the desktop not working could be a glitch in your mouse driver or display driver. I would look in the Device Manager to see if there is anything obviously wrong there as a first step.

It’s probably nothing to worry about as long as the computer seems to be running properly and the blue screen only happens on shut-down. If you get a BSOD during normal operation, then you need to take action.

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