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Where are my pictures
July 28, 2017
8:13 pm

I went to your google photos seminars in Chandler and Tucson this year.  I understood when you put pictures in google photos they show up on all of your devices under google pictures.  I recently put all of my pictures that were on my sim cards, on my computer, but, they are not showing on my android phone.  Also, can I send the pictures on my computer to the cloud.  I have only been able to do it with my phone.  I don’t want to delete the sim cards, till I know they are backed up.  How can I tell on the computer if they have been sent to the cloud.  


Carole Tibbets

August 1, 2017
8:29 am
Forum Posts: 3196
Member Since:
July 2, 2010
sp_UserOfflineSmall Offline


Good for you for checking! You definitely want to be sure your photos have made it to the online Google Photos before deleting them from your device. When you say you “put all of my pictures that were on my sim cards, on my computer” …. (first I assume you mean SD cards, not sim) were these cards in a phone? or are they older cards that were storing past photos?

It sounds like they were older cards, not currently used in a phone, that were storing photos. If so, when you copied them to the computer, then you need to upload from the computer to ‘the cloud’ – meaning your Google Account.

I recommend you do that uploading with the manual method,  Here’s a video on manually uploading:
 432. Google Photos – Manual Upload from Windows 

If there are too many photos to comfortably upload manually, then you need the automatic uploader. This software has recently changed – it used to be called the Desktop Uploader, that has been replaced with “Backup and Sync”

  1. Desktop Uploader, if you already have it installed. here are the videos on that:
    395. Google Photos Autobackup: How to Install on Windows
    394. Google Photos Autobackup: Start, Stop, Uninstall
  2. If you never installed the desktop uploader, and you don’t want to upload photos manually, you need to get the Backup and Sync software. I don’t have a video on that yet – here is the official help page on it: https://support.google.com/pho…..er/6193313

When all photos are uploaded, you will see them on a computer at photos.google.com – in the upper right corner, you should see your face – click on it and check that the username is the same as you used on the Uploader, and on your mobile devices.

Let me know how it goes.

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