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Unable to open e mail picture attachments. Picasa user to Picasa user
September 14, 2012
11:49 am
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Ernest Warner
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My daughter and I both use Picasa. We have e mailed photos to each other for some years. They have been imprinted in the e mail and also been attachments.When I tried to open atachments on her recent messages the following message appeared:-

C:\Users\DELL\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZDRR

This file does not have a program associated with it for performing this action. Create an association in the Set Association Control Panel.

 

I have been unable to do this and today have sent a new e mail to my daughter for which I am unable to open attachments, on my sent copy, with the same message appearing.

 

Please help

Regards,

Ernest Warnerv

September 14, 2012
10:52 pm
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MrsGeek
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Forum Posts: 2878
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July 2, 2010
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Ernest,

I’m not sure what is going on.  It would help if I could see an actual email.  Could you email me a picture so I could look at it?

send to chris (at) geeksontour.com

October 1, 2012
12:09 pm
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MrsGeek
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Forum Posts: 2878
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July 2, 2010
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From your email, it appears that you tried to open a picture from within the email.  A better procedure is to download the picture to your computer in the My Pictures area.  Then, then next time you open Picasa, the pictures should show up there.

Here’s the video for Receiving a Picture attached to email.

As for the message about not having a program to open those kind of files … try this:

Windows 7 right?

Start -> Default Programs -> Associate a File Type of protocol with a program

Find .JPG in the list of extensions and see if there is a Current Default program.  If the program listed is something you don’t have any more, click the ‘Change Program’ in upper right.  Then you can choose a photo viewer program.

October 2, 2012
8:21 am
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Ernest Warner
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Hi Chris,

Thank you for your very clear response, with the aid of which all is back to working order. I am on Windows Vista Ultimate but your instructions for Windows 7 fixed the problem.

Regards,

Ernest WarnerLaugh

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