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July 27, 2016
I assume you’re talking about a physical scanner? Usually a scanner is set to send photos to a folder on your computer. If that was the case, my bet is that you had Google Backup and Sync set to watch that folder and automatically upload any contents to Google Photos. That service was retired on Oct 1 – and it stopped working. So, your scanner may still be sending photos to a folder on your computer, but they’re not getting uploaded to Google Photos.
If that is the case, you need to install Google Drive for Desktop (the replacement for Backup and Sync) and set it to watch that folder and upload to Google Photos. Here is an article that tells all about Drive for Desktop. And, here is a video that shows how to set it to watch a folder and upload to Google Photos: 705.GP-Upload to Google Photos using Google Drive for Desktop
Some scanners do have ways that you can program them to upload directly to your Google Photos. You would need to find the instructions for your specific scanner. For example, here are the instructions for Epson Easy Photo Scan
Hope that helps.