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Thank you for your response – I watched video 24 several times – problem is the email containing the pictures I want to save doesn't have a paper clip symbol and wasn't sent as an attachment – somehow the sender sent them so that when I open the email, the pictures just appear – trouble is the pictures are huge – I mean huge – so I thought I could edit them if I could save them. When I right click on the picture itself, there is a “save image as” option – but that didn't work – To say I'm frustrated doesn't even come close – I've spent hours trying every which way to save these shots in My pictures, but no luck….any ideas?
Ahhh … that means that the sender 'embedded' the picture in the email rather than attaching it. So, they really didn't send you the picture, they just let you see it inside an email. Sometimes you can right-click on pictures sent this way and Save Picture, sometimes not depending on the software that sent it.
If you can't – then your only option is a screenshot. Picasa can help here too. Just press the PrtScrn key on your keyboard with Picasa open and everything on your screen will be captured as a picture seen by Picasa. You'll find it in the 'Screen Captures' Project in Picasa. Then you can crop it to just the picture. It will be very low resolution, but that's all you can do. See this article: Picasa Tip: Screen Captures
Best – if you can contact the sender and ask them to send you the picture as an attachment.