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11:31 am
March 2, 2021
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Thanks for your prompt reply
Yes, I can get to Albums, but they are not there. No problem on the computer.
I’ll try to sent you a screenshot after your presentation tomorrow on screenshots (good timing).
My phone is a Sampson Galaxy S21 Ultra, like yours.
The album isn’t the only issue. When I take a picture, I tap the white dot but many times it doesn’t take. Sometimes I have to tap it numerous times. 
11:42 am
March 2, 2021
Offline
Thanks for your prompt reply. Yes, I can get to Albums, but they are not there. No problems on the computer.
I’ll try to send you a screenshot fter your presentation tomorrow on screenshots (good timing).
My phone is a Sampson Galaxy S21 Ultra, like yours.
The album isn’t the only issue. When I take a photo, I tap the white dot but many times it doesn’t take. Sometimes I havee to tp it numerous times.
1:53 pm
July 2, 2010
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The white dot shutter button should certainly work, I wonder if your phone needs repair? You might try using the volume buttons for shutter release.
Yes, a screen shot of your google photos screen would certainly help. If you’re watching the show today, maybe we’ll see you backstage and can look at this. You can upload a screenshot to this forum by clicking the upload attachments. Or, easier … if you get the screenshot in Google Photos, just share the photo with a link and paste the link here.
9:53 pm
March 2, 2021
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I’ve spent a LOT of time trying to create a link for a snapshot of the album page of my phone and the album page on my computer so you could see the difference, but I haven’t been able to do it. I have 54 albums in my laptop, but only 5 are in my phone.
I believe I’m missing out on something. I have thousands of photos in the cloud, and 54 albums on my laptop, but only 5 show in my phone. And the pictures I take with my phone aren’t being uploaded to GP. I can upload from my computer to GP, but as you know I cannot upload from my cell phone. I’m doing something wrong, I’m sure.
As you can gather, I’m not too savvy with this stuff.
Sorry I didn’t respond sooner, but I’ve been trying to get the link you suggested pasted in my reply. And I’ll be leaving tomorrow for Houston a week.
If you have any ideas what I’m doing wrong, please let me know.
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