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missing folders
February 7, 2019
3:56 pm
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William French
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October 17, 2018
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Most of my photos from 2016 and 2017 are gone, replaced by a note saying Picasa Originals and an empty folder. At one point, both Picasa and Microsoft Photos were downloading photos.   So can I retrieve these folders?  And why did this happen?  

February 7, 2019
5:31 pm
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MrsGeek
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Bill – you use the word “folders” so I assume you mean on your computer. Picasa stored photos locally on your computer – there was no synchronizing with the web – so, if folders are empty it means they got deleted from your computer. Picasa can’t do that by itself, neither can Google Photos. Have you checked your recycle bin?

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