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Google Photos on Computer
June 27, 2022
5:12 pm
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LuVerne Underhill
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I am beginning to work on getting my facial recognition corrected.  I have never noticed before, but some of my pictures show two lines, one above each other with a third shorter line below them.  I am wondering what this indicates.

Good Zoom get-together on Sunday.  Hope you get a dive in, Gary and I had to stop diving one he had the Hydrocephalus diagnosis.  It created issues with pressure on his brain, so he couldn’t take the dive pressure. 

Would you like to have me invite you to my albums while I am on the world cruise?

LuVerne 

June 28, 2022
7:32 pm
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MrsGeek
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Luverne,

Of course, I’d love to see your photo albums as you cruise around the world!

As for those 3 lines – that’s a badge that indicates the photo has a description. It’s a recent feature – I really like it.

unkown-badge.jpg?resize=127%2C127&ssl=1Image Enlarger

June 28, 2022
10:29 pm
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LuVerne Underhill
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That’s very interesting, I thought perhaps it meant I had more than one copy.

When I get an album set up for the ATW I will share it with you.  I haven’t really worked with making sure that the location etc can be included witn I share.  I will work on that.

LuVerne

September 4, 2023
8:55 am
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LuVerne Underhill
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Hi, sorry I missed yesterdays youtube.  I was working with my daughter on visas for our trip.

I opened Google Photos yesterday and I didn’t have any of my photos that were taken prior to August 5th of this year appear.  When i use the slide date on the right, nothing older comes up.  When I choose albums older pictures come up, but if a picture is not in an album, I don’t see it.

Also if I explore by facial recognition I see the pictures.  Have I made a change in the settings or something that doesn’t allow the photos to appear?

LuVerne

September 4, 2023
3:12 pm
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MrsGeek
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Hey Luverne,

No – there are no settings that could do that. My bet is the problem is on their end and it will clear up soon. Try again. Maybe open an incognito browser and try going to photos.google.com there, sign in with your google account and see if you get the same results. An incognito browser gives you a clean slate, in case it’s some other software on your computer that is conflicting with photos.

Let us know.

September 4, 2023
5:19 pm
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LuVerne Underhill
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Thank you for the quick response.  Just wanted to be certain I had not done something.

LuVerne

September 7, 2023
6:57 pm
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LuVerne Underhill
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Chris,

I should have checked the Edge Browser and the new Brave app, the pictures appear as they should.    I have sent feedback to Google about this, don’t know if that will help.  The “pictures” are a vibrating gray blank in Google.  Also as you suggested when I use an incognito window the pictures are fine.  Just FYI.

LuVerne

September 8, 2023
11:11 am
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MrsGeek
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If everything is fine in an incognito browser that tells me that there’s a problem with your main Chrome browser – something that is conflicting with Google Photos. Try clearing cache (while in Chrome, Ctrl/Shift/Del will take you straight to the Clear browsing data – I would check everything but passwords)

If that clears the problem, great! If not, I would take a look at your Chrome extensions (chrome://extensions/) and see if you recognize a new extension that was added about the same time this problem started. Remove that extension. Maybe even remove all extensions you don’t use.

Hope that helps.

September 8, 2023
6:44 pm
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LuVerne Underhill
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Thanks

September 8, 2023
7:05 pm
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LuVerne Underhill
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Okay, I cleared my cache, history and cookies and the pictures have reappeared.  Great help.

LuVerne

September 9, 2023
11:27 am
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MrsGeek
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Thanks for the follow-up. So glad it worked.

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