Please ask your questions here (not in email) – we promise to respond here, no such promise with email. This is a benefit of membership. Here’s info on how to post to this Q&A Forum. If you need more help, you can book a 30 minute one-on-one Zoom meeting using our Office Hours feature.
You must be logged in as a Premium Member to Ask the Geeks a question. All are welcome to freely browse the Forums.
April 21, 2016
I keep getting notifications that Google Photos cannot upload whatever number of photos. I click the notification to view and it shows the location id of whatever number of pictures. I click Try Again and the notification goes away. Sometimes that day or maybe the next day I get another notification about another number of pictures–not the same ones as before.
What is going on? I haven’t added any photos to my computer or taken any with my phone in weeks.
Is this message on your computer/phone/tablet?
My bet is that it’s the computer and it’s probably set to upload photos from a location that has problems. If so, click on the icon that represents the Google Photos Desktop Uploader and find the settings for locations to upload from – uncheck all but your My Pictures.
See these videos:
- 395. Google Photos Autobackup: How to Install on Windows (4 minutes) – this video shows you how to get the software necessary to upload pictures from your computer to your Google Account
- 394. Google Photos Autobackup: Start, Stop, Uninstall (3 minutes) – this video shows you how to control the Autobackup process once you have it installed
April 21, 2016
Thanks, Chris. I watched both videos (you make everything seem easy!) and unchecked Desktop, though I do think the uploads were from My Pictures. We’ll see how it goes.
Did I read right–somewhere–that with Google Photos, Google has replaced Picasa with a program that doesn’t edit photos and doesn’t give one the tools to send the photos to a service to get prints (Walgreens, for example) or to make a book, calendar, notepaper, etc. (like Shutterfly, for example)? I realize that I’m an old fuddy-duddy, but I occasionally want to save my memories somewhere other than the web.
Glad the videos helped.
As for Google Photos vs Picasa – they haven’t “replaced” Picasa. If you want to work with pictures on your computer, you still need Picasa and all the features you’ve known and loved over the years still work (editing, uploading to photo processors, collages, etc) Google is not updating Picasa any more – they’ve moved on – but you can still use it.
Google Photos is the future (and the now!) It works with pictures that are on your Google account online. Google Photos can’t see pictures that are on your computer.
Here are the articles I’ve written about Picasa, and Picasa Web Albums, retirement:
April 21, 2016
I hunted down a place to download Picasa onto my new computer and have been zipping along happily. I just couldn’t face trying to learn (and pay for) PhotoShop or Adobe Elements. I will tell you that Google Photos does see all the pictures on my computer–somehow. I don’t think I did anything special to get them there. I don’t have the app on my phone, so none of my phone photos are there.
Thanks for all your help!