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Google Photos
June 16, 2022
12:22 pm
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Eilene Hovick
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August 20, 2011
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Its so frustrating – on day May be able to open Google Photos on iPhone and iPad Then the next day it doesn’t- GGGGRRR. Eilene Hovick

June 16, 2022
12:44 pm
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MrsGeek
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July 2, 2010
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Eileen – I’m so sorry to hear that. 

There is a known issue with the Android version of Google Photos crashing. The Google Photos team is working on that, and I passed your message along to them. I don’t really expect to hear back. 

Would you be interested in jumping on a Zoom call with me? I’d like to see what is happening and see if I have any ideas.

June 17, 2022
8:10 am
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MrsGeek
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I look forward to our Zoom call this afternoon.

Meanwhile … if your Google Photos app keeps crashing, there is a workaround. You can use the web version. We often equate the web version with using a computer, but you can also use it on the phone. Instead of tapping the Google Photos app, open your Chrome browser (or Safari) instead and go to Photos.Google.com. 

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