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December 21, 2017
I haven’t seen a message quite like that, so I don’t know for sure what may be wrong. What I would do is go to MyAccount.Google.com, using a computer, and see if you can sign in successfully there. That is the best way to know if you have the correct username and password, and you might see messages there about what may be wrong.
Please watch this video for an overview of your Google Account: