Google Albums Sync in IOS | Photos | Forums: Ask the Geeks!

Please ask your questions here (not in email) – we promise to respond here, no such promise with email. This is a benefit of membership. Here’s info  on how to post to this Q&A Forum.

You must be logged in as a Premium Member to Ask the Geeks a question. All are welcome to freely browse the Forums.

Avatar
Lost password?
Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
sp_TopicIcon
Google Albums Sync in IOS
April 27, 2021
12:23 pm
Avatar
Ron Slovikoski
Member
Members
Forum Posts: 7
Member Since:
September 22, 2020
sp_UserOfflineSmall Offline

My wife and I share a Google Photos account across three IOS devices.

Recently we took a trip and took many photos.

When we got home and were on our WiFi network our photos synced together as always.

She then started creating a series of albums for different segments of the trip

The albums and content appear properly on our windows computer, her iPhone and her iPad.

My iPhone shows the albums with indicated proper number of photos, but doesn’t display the complete photo set when I open the album.

I’ve checked storage margins, settings and everything I can think of but to no avail.

This is a first time issue after using the Google Photos app for years.

We have purchased the 200 GB plan and are uploading in high quality.

All photos are shown properly, it’s just the album contents on my iPhone that doesn’t display completely.

Any thoughts?

Thanks,

Ron

April 28, 2021
11:54 am
Avatar
MrsGeek
Admin
Forum Posts: 3203
Member Since:
July 2, 2010
sp_UserOfflineSmall Offline

It sounds like you’re doing everything right (well, except I usually advise against sharing one account)

I suspect that the photos not showing up in the album for you is just a glitch. It will hopefully fix itself. If, after a few days, it hasn’t – I would restart the phone, maybe even uninstall and reinstall Google Photos.

If the problem still persists, I’d be happy to do a Zoom call with you and see if I can figure anything out.

April 28, 2021
8:43 pm
Avatar
Ron Slovikoski
Member
Members
Forum Posts: 7
Member Since:
September 22, 2020
sp_UserOfflineSmall Offline

Would the uninstall / reinstall approach require GP to download all my photos in my library?

How long might that take?

We’re talking 20 years worth,,,

April 29, 2021
2:51 pm
Avatar
Ron Slovikoski
Member
Members
Forum Posts: 7
Member Since:
September 22, 2020
sp_UserOfflineSmall Offline

Oops,  we still have the basic 16 GB free storage plan.

The 220 GB is our Apple iCloud account.

Our GP storage is only using 2 GB of the 16 GB free.

Logging in to our GP account on either Windows computer or either of my wife’s IOS devices shows the complete set of pictures in all albums.

I just updated my iPhone XR to IOS 4.5 and still show the incomplete  number of photos in each album.

I recently built a  new album on my Windows computer and that one shows up full and fine on my iPhone XR.

Still confused…

April 30, 2021
8:10 am
Avatar
MrsGeek
Admin
Forum Posts: 3203
Member Since:
July 2, 2010
sp_UserOfflineSmall Offline

I think we need a screenshare session. 

I’ll send you an email

May 3, 2021
12:45 am
Avatar
Ron Slovikoski
Member
Members
Forum Posts: 7
Member Since:
September 22, 2020
sp_UserOfflineSmall Offline

Problem solved!

Remove and reinstall my GP ap updated all the albums with the complete set of photos in each one. 

And the complete photo and album population took only 10 minutes. 

My backup and sycn only took another 5 minutes. 

Thanks Chris. 
Your the best👍

Forum Timezone: America/New_York
Most Users Ever Online: 301
Currently Online:
Guest(s) 13
Currently Browsing this Page:
1 Guest(s)
Top Posters:
THOMAS J PARKS: 163
Roxie Marston: 118
Barbara Dalderis: 108
Bob Brown: 96
David Cross: 89
guppy1: 82
Member Stats:
Guest Posters: 402
Members: 1339
Moderators: 1
Admins: 4
Forum Stats:
Groups: 3
Forums: 19
Topics: 2337
Posts: 7713
Newest Members:
Paul Stratton, Beverly Birnbaum, JULIE J WALDROP, Terry Scheckwitz, Anthony Bufalo
Moderators: Jim: 0
Administrators: MrGeek: 450, MrsGeek: 3203, Craig Biles: 0, David Carr: 1