GALAXY S5 not recognized. | Photos | Forums: Ask the Geeks!

Please ask your questions here (not in email) – we promise to respond here, no such promise with email. This is a benefit of membership. Here’s info  on how to post to this Q&A Forum.

You must be logged in as a Premium Member to Ask the Geeks a question. All are welcome to freely browse the Forums.

Avatar
Lost password?
Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
sp_TopicIcon
GALAXY S5 not recognized.
January 27, 2016
12:33 pm
Avatar
Guest
Guest
Guests

When I plug my galaxy S5 into my pc to upload pictures, I get “computer does not recognized device “.

Thank You

Dick RiceConfused

January 27, 2016
4:03 pm
Avatar
MrGeek
Admin
Forum Posts: 449
Member Since:
November 3, 2009
sp_UserOfflineSmall Offline

There are many reasons why this could happen and it is not unusual. It has happened to me. Solutions are just as varied. Break it down into three pieces. 1.Phone 2.Cable 3.PC. 

Step one is always reboot. Disconnect the cable and restart the pc. Turn the phone completely off and back on. That’s the easiest thing to try first. Bypass any USB hub, plug directly in.

Try connecting the phone to another pc. If it is recognized by another computer, you can rule phone and cable out. Some replacement cables do not have data capability. They only charge the phone. Try another cable. 

If it comes to the PC, here is a website about troubleshooting USB: http://www.online-tech-tips.co…..ecognized/

There are wireless ways to transfer files, too.

Helping Travelers to Plan, Preserve, and Share their Travels

Forum Timezone: America/New_York
Most Users Ever Online: 301
Currently Online:
Guest(s) 11
Currently Browsing this Page:
1 Guest(s)
Top Posters:
THOMAS J PARKS: 163
Roxie Marston: 118
Barbara Dalderis: 108
Bob Brown: 96
David Cross: 89
guppy1: 82
Member Stats:
Guest Posters: 402
Members: 1306
Moderators: 1
Admins: 4
Forum Stats:
Groups: 3
Forums: 19
Topics: 2311
Posts: 7616
Newest Members:
Paul Pomeroy, Carroll, Odie Guld, Shari, Champion
Moderators: Jim: 0
Administrators: MrGeek: 449, MrsGeek: 3160, Craig Biles: 0, David Carr: 1