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False Promises from Google
April 22, 2019
10:44 pm
Jim Gessaman
Forum Posts: 10
Member Since:
September 3, 2016
sp_UserOfflineSmall Offline

Hi Chris and Jim,

I have read your messages under the heading Photos for the past few years and learned from you that Picasa 3 can no longer be uploaded to Google Photos. FYI: I decided to test the system on (4/10/19), and I tried uploading a few photos from Picasa 3. I filled in the blanks with my gmail address and password, I received an error message “Failed to access account information” after I clicked on Google+ (either at the bottom of the page or in the upper right hand corner). However, I did receive a gmail message that “Picasa was granted access to your Google account. Do you recognize this activity?” I clicked YES. Then I received another gmail that “You’re all set! You just confirmed it was you.” However, the transfer of a photo from Picasa to Google Photos did not occur. Why is Google leading me down a dead end, non-productive activity?

Jim G.

April 23, 2019
9:54 am
Forum Posts: 2921
Member Since:
July 2, 2010
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Well … the problem is that they originally created the link between Picasa and your Google account as a 2-part process:

  1. Do you have a Google Account?
  2. Are you using an app that is allowed to access your Google Account?

So you passed step one, but failed step two. It wasn’t designed to “lead you down a path.” It’s just that, in the process of retiring Picasa, they forgot to close the door to step 1. This is not something I would expect to ever get ‘fixed’ because Picasa just isn’t on any Google todo list anymore. I still use Picasa for doing things no other program does – like great Collages, or Face Movies – but I know that it has no connectivity, it will only work with photos on my computer.

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