DOWNLOADING PICASA | Photos | Forums: Ask the Geeks!

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December 2, 2019
10:58 am
New Member
Forum Posts: 2
Member Since:
June 15, 2019
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Comment: Good morning.

This is my first day although my premier membership started last June.

I am a person with thousands of photos– all managed by Picasa on my old Dell XPS computer (which I left when it started making funny whirring noises) and I would like PICASA on my new XPS.

I followed your directions for downloading PICASA.

I selected “download for members”, “Picasa for Windows” and got a screen that said “.exe cannot be previewed.”

I do not have DROPBOX, so I closed the sidebar on the left.

I selected “Direct Download”.

I got a box saying I had opened PICASA 39-set up.exe

and had to select either save or cancel.

I selected save and nothing happened. (I did that 3 times, start to finish–apparently nothing happened).

So I repeated the process and selected cancel.

Again, nothing appears to be happening.

Did I not wait long enough?

Has it been down loaded? and I do not know it? –Where would I go to see that it has?

Thank you for your help.

December 2, 2019
12:03 pm
Forum Posts: 2909
Member Since:
July 2, 2010
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If you’re using Chrome as your browser, you should see your download as a temporary message at the bottom left of the screen. You can click there and choose Install – or Open.

If you don’t see it, your download was probably saved in your ..\downloads folder. 

If you don’t know what I’m talking about – video 574 might help. Most of the video is about Google Photos, but at 2 min and 10 seconds in it shows the issue of how to know where your downloads go. Here’s a link right to that spot. Link

Let me know if that works for you, if not we’ll go to plan B 🙂

December 2, 2019
6:11 pm
New Member
Forum Posts: 2
Member Since:
June 15, 2019
sp_UserOfflineSmall Offline

It was there under “download”. Sorry I am new at this. Not only was I able to load in PICASA but it got right to work and found all my photos in pictures and documents.  I am back in business.

Thank you very much.

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