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Facebook Pictues
November 20, 2011
10:52 pm
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Chuck Dunn
Beautiful Southern Oregon
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My Bride has a problem with her facebook photos.  All photos of people who are tagged have what looks like a piece of white paper covering their faces.  Just the faces.  She is getting a little unhappy about it.  Anyone have any solutions for this?Confused

November 20, 2011
11:24 pm
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MrsGeek
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I have never seen that – but I think someone else had the same question. 

I don't know an answer, but what I would try is viewing Facebook with a different browser.  If you're using Internet Explorer try Firefox or Chrome.  If you don't want to try another browser, try clearing the cache on your current one.

If that doesn't work, could you post a screenshot?  (If you don't know how, here are instructions for posting a screenshot)

November 21, 2011
6:50 pm
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Chuck Dunn
Beautiful Southern Oregon
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Here is the screensaver photo

 

http://pic100.picturetrail.com…..653132.jpg

 

Couldn't get it to work with your program but I am not a whiz with this Television screeen with a keyboard attached.

November 22, 2011
1:34 pm
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MrsGeek
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Thanks, I see it now – but I still don't have any answer.

Did you try viewing your facebook photos using a different browser?  Or even a different computer?

November 22, 2011
5:36 pm
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Chuck Dunn
Beautiful Southern Oregon
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I changed her Browser to Firefox and the pictures showed up fine.  She usually uses IE, going  to be a problem to get her to change to Firefox but with it she will be able to see the shots she wants.  So who knows. Thanks  Happy Bird Day…

November 22, 2011
6:26 pm
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MrsGeek
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Good to know!

Before you make her use Firefox though … I'd try one other thing – have you cleared the cache for Internet Explorer?  Cuz there's nothing inherently wrong with using IE for facebook photos.

If you do convince her to use another browser – I'd recommend Chrome.  It's by google, it's fast.  I use all three, but I find myself using Chrome the most.  It's a free download at http://www.google.com/chrome

November 23, 2011
1:03 am
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Chuck Dunn
Beautiful Southern Oregon
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First question, how do you clear the cache?  Won't it confuse the tv with a keyboard to have three browsers?  Thanks for the help

November 23, 2011
8:15 am
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MrsGeek
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Clearing your cache is a slightly different procedure depending on which browser you use.  First read the clearing your cache article in this past Geeks on Tour newsletter.

Then for more detail:

Clearing cache in Internet Explorer (includes Microsoft 'Fix it for me' utility)

clearing cache in Firefox

Clearing cache in Chrome

As for running three browsers on the same computer – you might think that would be a problem but it's not.  I have 4 browsers on my computer (the above 3 plus Rockmelt) and I go back and forth amongst them all the time.  It's easier than clearing your cache!  Think of browsers like cars – they take you around on the internet highways – when one car gets dirty, cluttered, or sluggish you can just drive one of the others.  At least that's a good technique to learn if the browser is the problem (as in your facebook pictures) then you can take the time to clean out the problem browser.

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