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Problem Importing Pictures
September 19, 2011
11:27 am
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Kathryn Bywaters
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When I select Import, then Choose, then Folder I select my external hard drive where I store my pictures (instead of in My Pictures.)  The following message appears:  “An error has occurred while attempting to import.  Either the source is unavailable or the destination is full or read only.”   I have 21.06 GB and have used 7%, so there is plenty of room.  Help!Frown

September 22, 2011
5:02 pm
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MrsGeek
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hmmm … I don't know.

Are you sure you're selecting the correct drive?  What is the name of the folder on the external hard drive where you have the pictures?  Are there pictures there now?

Have you ever been successful with using Picasa to import directly to the external hard drive?

What I would do is to import into your normal C drive/My Pictures in a named folder, then use Picasa to move the folder to the external drive.  If you still get an error then there is a problem with the drive.  

Here's the video that shows about moving folders to external drives: Moving folders of Pictures to an External Hard Drive

September 25, 2011
8:18 pm
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Bob Brown
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MrsGeek said:
hmmm … I don't know.
Are you sure you're selecting the correct drive?  What is the name of the folder on the external hard drive where you have the pictures?  Are there pictures there now?
Have you ever been successful with using Picasa to import directly to the external hard drive?
What I would do is to import into your normal C drive/My Pictures in a named folder, then use Picasa to move the folder to the external drive.  If you still get an error then there is a problem with the drive.  
Here's the video that shows about moving folders to external drives: Moving folders of Pictures to an External Hard Drive
We have seen this error when trying to import from the external drive if the drive is pluged in after Picasa is opened a common habit with external drives.
The USB connection may not be active in picasa till after the folder is scanned the first time by the import request Error returned can be incorect
I close and reopen Picasa and retry the import.
 I sure Jim could give us a long class on the USB mysteries.
Bob Cool
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