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April 5, 2017
We don’t have any Windows 7 machines around, so I can’t give you specifics. In general when things get hung up, I always try a Reboot – that usually fixes most things.
When it comes to printers, it often helps to delete the printer altoghether, then re-install it. I’m talking about the Printer Definitions on your computer.
- Click the Start button in lower left to get into Search mode and type Printers
- Click on Printers and devices
- You should see your printer in the list – right click on it and Remove device
Reinstall the printer and see if your settings are now available.
Other than that, you’d have to Google for printing preference for your exact make and model of printer, and you may get some help there.