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August 10, 2015
My sister gets her internet from her building. She plugs a cable into the phone and directly into the computer. She suddenly lost her connection. I unplugged the cable from the computer and phone and unplugged the phone from the wall. I waited 2 minutes and plugged everything back in. Still no internet. I need to help her she is homebound and need the internet to pay bills etc.
Thanks for any help
August 10, 2015
Thanks for your help.
I am actually trying to help my sister who is in a wheelchair . She tried to get help from the building. She said that they would not help. I called them. The people manning the front desk seem to know nothing about the phone or internet system.
Actually she has decided to get a different service on her own. She is getting Centurylink. She is in Scottsdale, AZ. I hope that works better for her.
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