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October 17, 2018
I’ve checked all my sources on this computer. They all agree that I have less than 1 K taking up space on my Google Drive. So do I tell G Drive that it is empty and that they can release my email acct., or could they possibly perform this action themselves. Also, obviously they don’t know that I have much storage on a /D drive. They stopped downloading in August, 2018. So how do I go about informing whomever to start again? Also, is it possible to retrieve my Picasa folders stolen from my computer and placed in Google Photos? In sum, 1) how do I get Google Drive to let me use email? 2) how do I get them to start downloading again? 3) How do I get them to return Picasa folders back to where they took them from without my permission?
Google Drive storage space is not on your computer, it’s in the cloud, at Drive.Google.com When you visit there, you will see the amount of space used in the left sidebar. I attached a screenshot below – click it to enlarge. The Google Drive windows app shut down over a year ago and was replaced with Google Backup and Sync. Here’s my video on using Backup and Sync. Please use our Contact Us page to send me your phone number so we can set up a remote screensharing session. Hopefully I’ll be able to help that way.