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3:23 pm
July 23, 2016
Offline
Chris, I tried attaching a screen shot from my facial recognition page, but the file was too large. I am sending the link to the file I uploaded into Google photos. I have been working at getting my photos identified by facial recognition, location and date. When adding persons on a photo, I chose the + and created a new person. The result is as shown in the facial “file”. I cannot delete these items, and cannot find what persons they refer to. Any ideas?
https://photos.app.goo.gl/xVfT…..wBNTnnB3VA
Thanks,
LuVerne
12:08 pm
July 2, 2010
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hmmm, I’m not sure what the gray boxes with the exclamation points mean. It looks like it’s a photo that has been deleted. Could that be?
Hopefully, it’s just a glitch where Google is temporarily unable to display the photo. That does happen. Refresh … reboot … wait. Let me know if anything changes.
One other thing to try – sign out of your Google account, sign back in.
2:45 pm
July 23, 2016
Offline
Yes, I signed out and signed in again. I don’t sign out very often, but the situation didn’t change when I signed back in. I have deleted some photos and that could be the issue, but these began to show up while I was still identifying people in photos. A few have actually come up with the ! and a name and would provide a picture, but nothing I tried took off the !. I hope that it’s a glitch. I have had it occur a couple of times in the past, but nothing like this time. Maybe it’s like the incident where my albums all disappeared on the computer and eventually came back, I hope so. I have sent a feedback to Google, so maybe that will help. I’ll keep working on it.
Thanks again for the help.
LuVerne
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