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Facial recognition of people on Google Photos
July 12, 2020
3:23 pm
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LuVerne Underhill
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Chris, I tried attaching a screen shot from my facial recognition page, but the file was too large.  I am sending the link to the file I uploaded into Google photos.  I have been working at getting my photos identified by facial recognition, location and date.  When adding persons on a photo, I chose the + and created a new person.  The result is as shown in the facial “file”.  I cannot delete these items, and cannot find what persons they refer to.  Any ideas?

https://photos.app.goo.gl/xVfT…..wBNTnnB3VA

 

Thanks,

LuVerne

July 13, 2020
12:08 pm
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MrsGeek
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hmmm, I’m not sure what the gray boxes with the exclamation points mean. It looks like it’s a photo that has been deleted. Could that be? 

Hopefully, it’s just a glitch where Google is temporarily unable to display the photo. That does happen. Refresh … reboot … wait. Let me know if anything changes.

One other thing to try – sign out of your Google account, sign back in.

July 13, 2020
2:45 pm
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LuVerne Underhill
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Yes, I signed out and signed in again.  I don’t sign out very often, but the situation didn’t change when I signed back in.  I have deleted some photos and that could be the issue, but these began to show up while I was still identifying people in photos.  A few have actually come up with the ! and a name and would provide a picture, but nothing I tried took off the !.  I hope that it’s a glitch.  I have had it occur a couple of times in the past, but nothing like this time.  Maybe it’s like the incident where my albums all disappeared on the computer and eventually came back, I hope so.  I have sent a feedback to Google, so maybe that will help.  I’ll keep working on it.

Thanks again for the help.

LuVerne

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