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July 23, 2016
Chris, I’m working on my pictures to be sure that my granddaughter will be able to know the people in the google photos. I’m getting pretty frustrated for a couple of reasons. I still get the icon with the exclamation point, which does access pictures of the name of the person. Secondly, I am finding that my family is being misidentified on the facial choice. My mother and I and her sisters are being misidentified as each other, and I know that I made the choice of the correct person when I named them, also my mother-in-law and daughter as well as other family members. I have sent a feedback, but was curious if anyone else has had that problem.
I’m not sure what’s going on exactly but, yes, you’re not the only one who complains about misidentified people in Google Photos. All I can say is that the face recognition is not perfect, but it should get better the more you work with it.
- If you see one face that doesn’t belong in a group, select that face (by clicking the little checkmark, not opening the photo) then click the 3-dot menu and choose “Remove from Results”
- If you want to have more control, you may try “Share as Album” – you’ll see the option right under the Name of the person when you’re viewing the face groupings. After you Share as Album, then you can add or delete photos of your own choosing, but it will still automatically add the faces it thinks are the same.
Hope that helps
July 23, 2016
January 24, 2021
Jill, sorry – all I can give you is sympathy. Google’s face recognition is hit and miss. Usually it’s a hit, but if it doesn’t see a face in the photo at all, there’s nothing you can do to force it.
My only advise is to “fiddle” with it. I had a photo with Jim’s face in it and Google didn’t see a face at all. I cropped and edited the photo and now it sees his face. go figure.
I say it sees his face … but it doesn’t identify it, I have to click on the pencil that says “1 face available to add” – click the square around his face, and then select his face album. See this article for more detail: https://learngooglephotos.blog……html#more