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Google storage limitations
September 6, 2017
1:34 pm
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James Meehan
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I have a gmail account and tied into that with the same sign in is the google photos.  I have google photos on and althought I originally thought I wanted to save in original size for all images I am running out of the allowed 15 gb of space.  There are lots of old emails but that accounts for only about 1 gb or less.  I am at 14.998 gb and they say free up or buy.  I remember that the deal with saving the photos was that if you save them in less than original size there would be no restriction and I could save as many as I took.  Several weeks ago, fearing I was going to hit the wall I went into the google settings and reset so that it would only save the size that google wants me to save and not the original size, I figured that google would downsize my image files and I would be OK, no luck.  they are still reminding me that the cliff is just around the corner and I better do something.  Is there some way to make sure that the images are not going to bust the budget and go over the allowed 15 gb, and whats with the limit.  If they say save it in the size we recommend and we will let you save for ever?

Thanks

Jim

September 6, 2017
9:39 pm
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MrsGeek
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Hey Jim,

First of all, I think the “High Quality” size setting is fine. Unless you plan to print magazine quality photos, you really don’t need the original size setting. If all your photos are saved in High Quality, you do have unlimited storage for free forever. It’s probably the best thing about Google Photos.

If you already have 14.9 GB in original photos, changing the setting now will not add to that, but it will not retroactively compress any of your old photos. That’s why you still get warnings that you’re about to run out of space – any new emails or Google Drive files are taking up space and could put you over.

There is a way to retroactively compress all your old pictures that are using Original Quality. 

  1. On a computer, go to Photos.Google.com and log in with your google account
  2. Click the 3-line menu, Settings
  3. You should see a button “Recover Storage” click that

Recover Storage is an all or nothing proposition – it will compress all photos that are taking up storage quota.

Hope that helps

October 20, 2017
11:14 am
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Darlene Norton
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Chris, 

I am encountering the same storage problem.  It can’t be the Google Photos because I use “high quality, unlimited storage” and just double checked Settings and confirmed this.  

I use G mail and I have a yellow banner across the top “You’re running low on storage space.  Try freeing up space or purchase additional storage.”  

I got into drive.google.com and emptied the Trash.  I did not know to do this until I researched Help on what to do to free up space.  Drive.google.com says I have 15GB of 15GB used.  The QC Computer Society has it’s QCS BOD folder on this drive; would that be a problem?

I want the annoying banner to go away.  I will gladly free up space if I knew what else it wanted me to do.  Do all my emails count against this space?  I’ve been deleting them and then emptying trash on my G mail account, but it still shows the “15GB” amount on drive. google.com.

Any direction/advice is appreciated so solve.

October 20, 2017
2:17 pm
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Darlene Norton
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Chris, This is related to the post above of 15GB storage problem.  I’ve been clicking trying to figure out what is going on.  It is all related to my Pictures.

I don’t know why my Pictures are on Google Drive.  That should be separate from Google Photos (which is unlimited storage for the size I chose).  

On drive.google.com, when I hover my mouse over “upgrade storage” the pop up lists a summary of the GB used.  The 1st one listed is is “Drive” with a small “i” in a blue circle beside it.  When I click on the “i”, I get a list of all my Photos with the MB size listed.  Why are they in here?  Is it from a default setting?  I don’t want my pictures on my Google Drive.  I’d never look for them there.  

October 21, 2017
8:33 pm
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MrsGeek
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Darlene,

The relationship between Google Photos and Google Drive is a mystery! But, there is a connection under the hood that we users have no control over. 

Please watch the two Quick Tip videos #008 and 009: How to see what is in your Google Drive storage and How to Recover storage used by Google Photos.

I also use “High Quality” as the size for my google photos and that should mean that they do not take up any of my Google storage. BUT – when I looked at the numbers there was indeed a couple of gigabytes used by photos. I did the Recover Storage procedure and I got that space back. Obviously, somewhere along the line, my photos were using Original size even though that was unintentional.

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