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I have a laptop that has a DVD writer/player as most do. All of the sudden the computer does not recognize that there is a DVD writer/player. When I go to computer and look under devices with removable storage, there is no longer an icon for thr DVD player. I have tried to play a DVD and /or record information with the DVD player but it will no longer work. I see that the laser light is still on. Can you please give me some advice as to what it might be? Is it possible I need to reinstall the driver? If so, what would occur to make the driver disabled? Also, where would I go to download the driver? Sorry for all the questions at once.
Thanks for your help,
Device drivers can get messed up in a variety of ways. Usually, if everything was working fine, an update is the culprit. Of course, a DVD drive can go bad.
Reinstalling the driver in device manager is a good plan. It is possible that you can find an updated driver on the laptop manufacturers website. You need to make sure you are using the correct driver.
It cannot hurt to try. If that doesn't work, you may want to look at an external DVD drive.
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