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August 7, 2016
I use Windows 10 with the Chrome Browser through which I access my Google Photos. I use server Gmail server NOT Live Mail. When I want to email a photo directly from GP I do not have an option to sent via Gmail, it just opens Live Mail. Can someone tell me how to change this default or another workaround to solve this problem? Thanks
I’m wondering what procedure you’re using to start with? Are you clicking the share button from within Google Photos? That’s the one that looks like a 3-dot slingshot:
Then you just enter the person’s email address and click Send (you may see the word “send” or a paper airplane icon) You never actually see Gmail OR Live Mail.
You can also open Gmail and start composing your email, then click the Insert Image tool from the Gmail toolbar at the bottom: You should be viewing all of your Google Photos and you can pick the one you want to attach.
July 25, 2016
I am having a sending problem also. I select a picture, click on it, click on the share icon, enter email address, click send. Never shows up. Just disappears. I have tried this numerous times in the last 6 months and it has never worked. Does not work from the phone or from the PC. On the PC I use Firefox. On Phone I am in the Google Photos App.
I sent an album as a test and several pictures all as individual notes. Took 30+ minutes for the album to show up. Have no idea why so long, Has now been an hour or so and nothing else has shown up.
On the PC using Gmail, you should be able to click the image icon in the bottom toolbar … it will take you directly to your Google Photos or albums and you can select one or many.
In the Google Photos app, when you open photo, click share, type email, and click send … do you see a message at the bottom “Photo Sent” … If not, I wonder if your app needs updating?
The best way to send an album is with a link:
1. Open Album, Click Share, Get Link. The link is now in your clipboard – go to an email and paste
2. If the album has been previously shared: Click 3-dot menu and Sharing Options, You should see Link to Share and then click Copy Link. Now you can go to an email and paste that link in and send to anyone.
Let me know what happens.
July 25, 2016
This time I started in Gmail rather than photos.google.com. Same thing happens. My email with the selected pictures just disappears. I think I will see if there are any cookies and clear them, then try again. I’ll let you know the results of that tesgt.
Photos app: it is all up to date
I treat this more as an annoyance than anything else since there is a circumvention.
July 25, 2016
I found the problem, not cookies. A while ago I noticed that my email address was wrong when photos picked it up. I found the error in contacts and fixed it. didn’t think anything more about it. Well, photos has continued to remember the erroneous email address and using it. If I manually type the address all is working. I feel so stupid, won’t be the first time. I just need to figure out how to get photos to forget the bad email address.
Thanks for your time.
You say that you noticed that “my email address” was wrong. Did you mean an email address for someone else? So, when you go to Google Photos, select a photo and click share – then you have to type in an email address for the recipient. Is that the one you need to change?
If so, changing it in your contacts should have done the trick. If it’s still remembering a bad one, my bet is that there is still an entry in your contacts somewhere with the bad info.
Good luck – cleaning up contacts (and keeping them clean) is one of the hardest things to do in this multiple-sources / synchronized world we live in. We did two of our weekly “Button Shows” on it:
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